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Paul Newson: Can Australia's best intentions fuel the worst regulatory outcomes?

Paul Newson, Regulating the Game Founder and Global Gaming Insider contributor, puts forward a commonly held industry view: that well-intentioned gambling reform can fuel the black market

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For regulators, the objectives of gambling reform are often presented as deceptively simple: reduce harm, protect consumers and preserve public confidence. In practice, effective regulation must do considerably more. It must channel demand into supervised markets, enable responsible innovation, sustain a viable licensed industry and secure the public revenues that fund oversight, enforcement and treatment. 

Yet across multiple jurisdictions, recent experience suggests that when regulation overshoots, becoming excessively restrictive, punitive, or misaligned with consumer behaviour, it fails on all these fronts simultaneously. The result is not safer gambling, but diminished regulatory control. Players migrate. Capital leaks. Visibility collapses. And the black market thrives.

This is not an abstract policy concern. It has real and compounding consequences. Recent scrutiny of unlicensed and lightly regulated gambling platforms has highlighted an uncomfortable reality: when consumers are displaced from the licensed market, regulators lose visibility, intervention capacity and enforcement leverage at the same time that public revenues decline. The most serious gambling-related harms increasingly manifest outside the regulated system, in environments deliberately structured to evade oversight, frustrate consumer protection and avoid accountability. In these settings, harm does not merely persist. It intensifies. The risk profile does not flatten. It steepens.

The regulatory paradox

The central paradox confronting modern gambling regulation is this: the tighter the net around licensed operators, the greater the incentive for some consumers to step outside it. Excessive constraints on stakes, products, advertising or pricing may reduce risk within the regulated perimeter, but they can simultaneously erode the legitimacy, attractiveness and effectiveness of that perimeter itself.

In several mature gambling markets, increasingly prescriptive rules have combined with rising taxes and shrinking product flexibility. For many consumers, particularly higher intensity or more experienced players, the regulated offering no longer resembles the product they are seeking. The response is predictable. Players do not stop gambling. They relocate.
This migration is often framed as marginal. It is not. Once players leave the licensed market, they take with them the very conditions that make regulation effective: supervision, auditability, enforceability and the capacity for timely intervention. The regulatory system does not merely lose customers. It loses control.

From regulation to exposure

A recurring mistake in public debate is the assumption that less legal gambling automatically means less gambling harm. In reality, the relationship is conditional. Harm is shaped not only by the volume of play, but by the environment in which that play occurs and the degree to which the state can observe, intervene, and enforce standards within it. 

Licensed operators are subject to identity verification, behavioural monitoring, affordability or spend checks, self exclusion systems, and mandatory intervention obligations. Crucially, they are auditable and sanctionable. They operate under continuous regulatory scrutiny and face material consequences, financial, legal and reputational, if they fail. These features do not reflect operator virtue. They reflect regulatory reach.

Unlicensed platforms operate on a different logic. They are typically engineered to be frictionless, anonymous, and aggressively promotional. Vulnerable customers are not identified. They are cultivated. Losses are not interrupted. They are accelerated. In these environments, the absence of intervention is not a regulatory gap. It is a business model. The very controls criticised as excessive in the regulated sector are entirely absent in the black market. The difference is not philosophical. It is structural.

Overcorrection and regulatory credibility

Regulatory systems rarely fail through a single dramatic decision. More often, they fail through cumulative over correction. Public concern, amplified by tragic individual cases and political expediency, drives calls for tighter rules. Regulators respond with further restrictions on licensed operators, often because they are the only actors within reach. Over time, the legal market becomes more constrained, more expensive and less responsive, while illegal supply remains largely untouched.
This dynamic carries a corrosive effect on regulatory credibility. As compliant operators absorb increasing burdens while clearly unsafe platforms remain readily accessible, the system sends an unintended message: enforcement is uneven, and evasion is tolerated.

That message does not only influence operators. It influences consumers. Some may conclude that regulated platforms are restrictive not because they are safer, but because they are inferior. In that environment, trust in the regulatory system itself begins to erode.

The consequences are not merely reputational. As licensed participation contracts, tax receipts decline, funding for oversight and treatment is weakened, and enforcement capacity is further constrained. Restriction becomes self-reinforcing, not because it is effective, but because other levers are increasingly unavailable.

A parallel failure: Tobacco and the mechanics of black-market growth

Australia’s recent experience with tobacco and nicotine regulation provides a cautionary comparator. After decades of global leadership in tobacco control, policy settings combined steep excise increases with the near removal of legal pathways for lower risk nicotine alternatives, particularly consumer vaping products. The outcome was not the suppression of demand. It was the rapid emergence of a large, organised, and increasingly violent black market in tobacco and illicit nicotine. 

The mechanics are directly relevant to gambling regulation. Successive tax increases pushed the price of legal cigarettes to levels that made illicit supply economically irresistible. At the same time, lawful substitute products were narrowed or eliminated. Consumers did not quit en masse. They substituted both products and channels, shifting to cheaper illegal supply beyond regulatory reach.Enforcement escalation followed only after the black market had entrenched itself. What emerged was not temporary leakage, but a parallel system characterised by unregulated products, criminal coercion, revenue loss, and the collapse of core policy objectives, including consumer protection and fiscal integrity.

The same structural risk is now visible in gambling policy. In both domains, regulators retained near total leverage over compliant providers while possessing limited and reactive tools against illegal supply. Restriction became the default lever not because it was optimal, but because it was accessible. The legal market absorbed cumulative constraints. The illegal market absorbed displaced consumers. The tobacco experience demonstrates that channelisation is not rhetorical. It is an economic condition that can be broken. Once legal products become sufficiently unattractive through price, friction or availability, consumer behaviour does not disappear. It reorganises. When that reorganisation occurs outside the regulatory perimeter, harm does not diminish. It compounds.

Prohibition by proxy fails the vulnerable

There is a growing temptation in gambling policy to pursue prohibition indirectly by tightening rules so aggressively that certain forms of gambling become functionally unavailable through legal channels. The assumption is that reduced access will reduce harm.The evidence suggests the opposite. When gambling is driven underground, the most vulnerable consumers are the least protected.

Problem gamblers are not typically casual participants who disengage when friction increases. They are often the most motivatedto seek alternatives, the most responsive to aggressive inducements and the least equipped to assess risk in opaque environments. When licensed platforms intervene or impose limits, these individuals are the most likely to migrate to sites offering anonymity, unlimited play and no questions asked. In this sense, poorly calibrated regulation does not eliminate vulnerability. It reallocates regulatory protection away from those who need it most.

Enforcement, design failure and the default to restriction.

None of this is an argument for deregulation. It is an argument about regulatory design failure. In theory, effective gambling regulation balances two objectives: keeping gambling within a supervised and intervenable system and constraining illegal supply. In practice, that balance is rarely designed deliberately. Regulation often evolves reactively, shaped by political pressure, media scrutiny, or isolated tragedies, rather than by a coherent model of market behaviour.

When this occurs, regulators default to what is immediately visible and institutionally accessible: the licensed market.
Restrictions are tightened not because they are the most effective intervention, but because they are the easiest. Advertising bans, stake limits, product prohibitions, and affordability controls can be imposed quickly on compliant operators. Illegal supply, by definition, sits beyond direct reach.

The result is not a calibrated system, but an asymmetric one. Harm reduction becomes equated with restriction, rather than with channelisation and control. In the absence of deliberate design, regulation drifts toward de facto prohibition through cumulative constraint. Legal products become less competitive, less responsive, and less aligned with consumer behaviour, while illegal platforms face little more than sporadic enforcement. The market does not contract. It fractures.

Why design failure manifests as harm

This design failure has direct consequences for harm minimisation. When regulation focuses primarily on constraining licensed operators, harm does not disappear. It is displaced. Consumers, particularly those already at risk, are pushed away from environments that monitor behaviour, intervene in escalation and impose friction, and toward platforms that do none of these things.

This outcome is not accidental. It is the predictable result of a system that treats restriction as a substitute for control.
The tragedy of predatory gambling platforms is not that they exist. It is that regulatory systems repeatedly create the conditions in which they flourish. When legal markets are made unattractive by design, illegal markets do not compete on fairness or safety. They compete on the absence of constraint.

Control requires design, not drift

The uncomfortable truth for policymakers is this: harm-minimising outcomes do not emerge automatically from tougher rules. They emerge from deliberate market design that keeps gambling visible, bounded, and subject to intervention while remaining commercially credible to consumers. Product availability, consumer preference, pricing and odds, transactional friction, and confidence in payout and dispute resolution all shape where demand ultimately settles.

A regulatory system that lacks this design discipline will inevitably slide toward increasingly severe measures, not because they work, but because they are politically legible. Over time, this erodes channelisation, weakens regulatory visibility, and amplifies exposure to the very harms regulation is intended to prevent.

In gambling regulation, control is not achieved by squeezing the legal market until it becomes uncompetitive or unattractive. It is achieved by designing a system in which the legal market remains the safest, most reliable, and most rational place for consumers to participate, combining regulatory guardrails with products and experiences that meet consumer demand within supervised boundaries. When that design fails, the black market does not need to be invited. It emerges by default.

Accountability for system

This leads to an uncomfortable implication of current policy trajectories: regulatory overreach can increase exposure to harm. When tragic outcomes linked to predatory gambling platforms come to light, they should prompt questions not only about gambling itself, but about how regulatory design may have shaped the pathways that led there. A system that drives at risk individuals away from monitored and intervening environments and into unregulated ones cannot credibly claim to be harm minimising.

Conclusion: Control is not the same as constraint

The true challenge for gambling regulators is not how much control they can assert, but how intelligently that control is deployed. Control exercised solely through restriction, without enforcement parity, creates blind spots. Constraint without channelisation creates leakage. The lesson from both gambling and tobacco is clear. When regulation confuses moral intent with market reality, the result is not less harm, but less control.

Paul Newson is a Principal at Vanguard Overwatch and the Founder of Regulating the Game, an international conference on gambling law and regulation. He is a former Deputy Secretary of the NSW Department of Justice, where he oversaw emergency management and liquor, gambling, and racing policy and regulation. Paul is a patron and former President of the International Association of Gaming Regulators, and a former Trustee of the NSW Responsible Gambling Fund.