Casino Services Supplier of the Year 2026
We present to you the 2026 Shortlist for the Casino Services Supplier of the Year award.
OPTX - OPTX fundamentally changed how casinos protect their slot floors from advantage play exploitation, through machine-learning models that analyze behavioral patterns across both player profiles and game-level data, separating legitimate high-value guests from those systematically beating the house. During a review spanning multiple casino properties, the OPTX platform identified $17m in advantage slot play winnings, including $5m in free play awarded to players who were exploiting true-persistence games. OPTX also identified one player who wagered $6m across more than 300 visits while generating nearly $2.4m in profit, highlighting activity traditional analytics failed to detect. By monitoring both short-term and long-term behavioral patterns, the platform helps operators protect game integrity, marketing budgets, and the player experience with no reported false positives to date.
Passport Technology - Passport Technology continued to strengthen its position as a leading casino technology provider through innovation across payments, automation, and loyalty. During the past year, the company introduced OmniStream, LiveCage, Bank Builder Pro, and Origins, creating an integrated ecosystem that streamlines ticket redemption, cash handling, cage operations, and AI-powered player engagement. Passport's proprietary data processing switch delivers maximum stability and minimized downtime, while its automation technologies have saved operators hundreds of thousands of dollars in labor costs and significantly reduced costly cash handling errors. By replacing manual workflows with fully integrated technologies, Passport continues to help casinos improve operational efficiency while enhancing the player experience.
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