Mark Hands, Director of Food, Beverage & Hospitality - Metropolitan Gaming

Name: Mark Hands, Director of Food, Beverage & Hospitality - Metropolitan Gaming
Uploaded: 2024-08-21T10:42:43Z
Duration: 13 min 5 s

13m 5s

Mark Hands – How the casino meets the kitchen

Hands joins Gambling Insider Editor Tim Poole for an exclusive Huddle at the Metropolitan Mayfair.

On the menu...

Appetisers: The promotion

Mark on his new role at Metropolitan Gaming

Looking back on his time running Alea Glasgow

How does Mark divide his time between 8 properties now?

His remit as F&B Director at Metropolitan Gaming

Main course: In the kitchen

What's the pressure really like?

How accurate are shows like The Bear and Boiling Point?

How important is F&B for a high-end casino?

The importance of critic reviews vs customer reviews

Dessert: Reflecting – and looking ahead

What is Mark's favourite property to work at?

How does running kitchens at casinos, hotels and Michelin-star restaurants compare?

Looking back at Mark's time in South Africa

What does the future hold?