The Alcohol and Gaming Commission of Ontario (AGCO) has formally introduced standards for iGaming operators to meet as part of the regulator's new Centralized Self-Exclusion (CSE) program, set to debut in 2026.
The CSE program will allow Ontario players to voluntarily exclude themselves from all regulated iGaming sites through a streamlined process, aiming to "minimize the risk of harm and protect vulnerable individuals."
Before the new program is implemented next year, operators licensed in Ontario are currently required under Standard 2.14 to maintain a self-exclusion program for its individual sites. The CSE program hopes to eliminate the need to self-exclude across multiple platforms and provide consistent safeguards across Ontario.
According to the new requirements, operators continue maintaining self-exclusion programs on individual sites, while also accepting new registrations, and honoring all existing self-exclusion agreements.
The CSE program will be administered by iGaming Ontario, which reported an increase in non-adjusted gross gaming revenue (NAGGR) of 10% to CA$406.2m ($294.2m) for November 2025.
Total wagers reported by the regulator increased 1% from the prior year period for a total of just over CA$9.3bn, while active player accounts grew 1% to 1,297.
According to the AGCO, the requirement for operators to provide self-exclusion programs on each of its sites will be revisited by the regulator after no more than 12 months has passed following the launch of the new CSE program.
Amendments made to the previous program include setting new terms and definitions related to CSE, such as defining an individual and registry under the self-exclusion program.
Rivalry provided an update on its projected performance in Ontario for Q4 2025 on December 17, as the operator now expects to eclipse new quarterly highs in gross revenue, handle and net revenue
