PAGCOR trains staff to use Microsoft Copilot

The Philippine Amusement and Gaming Corporation (PAGCOR) held a meeting with 98 employees this week to teach them how to use Microsoft Copilot.

The Microsoft Copilot Chat Masterclass was held over Microsoft Teams by Christeen Padilla.

Located in the Philippines, Padilla is a Modern Work Digital Enterprise Specialist with Microsoft and collaborates with companies to introduce strategies and methods to boost productivity.

She showed employees how to use Microsoft Copilot and how the assisted chatbot could summarise reports, generate reports and answer work-related questions.

Copilot uses information from open sources across the internet, but employees with a M365 Chat licence will be able to use the latter for queries specific to PAGCOR.

During the session, Padilla emphasised that safeguards should always be in place when using chat bots, especially in matters of compliance and data protection standards.

For example, employees should always be aware of using internal data directly with web-based AI-powered assistants, as they cannot guarantee to protect sensitive information.

This year, the most common form of data leak has come from people uploading sensitive and internal documents to ChatGPT, which has led to several companies banning employees from using the application.

Samsung was one of the first companies to prohibit employees from using external chatbots such as ChatGPT, Claude and DeepSeek.