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UK announces tighter rules on removal of non-compliant gaming machines

Non-remote operators will be required to remove non-compliant machines immediately from July 2026, following notification from the Gambling Commission.

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Key Points
New requirements take effect from 29 July 2026
Operators must remove machines flagged as non-compliant without delay
Measures form part of the Gambling Commission’s response to the 2023 White Paper 

The Gambling Commission has announced new regulatory requirements aimed at ensuring gaming machines that fail to meet technical or licensing standards are removed from premises more quickly and effectively. 

Under the changes, which will take effect from 29 July 2026, all non-remote gambling operators will be required to immediately remove a gaming machine if the Commission notifies them that the equipment does not comply with regulatory standards. 

This includes cases where the manufacture, supply, installation, adaptation, maintenance or repair of a machine was not carried out under a valid gaming machine technical operating licence or failed to meet other applicable requirements.

While operators are already required to comply with the Gambling Act 2005 and ensure that machines made available to consumers meet all technical and licensing standards, the Commission said the new rules are designed to streamline enforcement and close gaps that may delay the removal of non-compliant equipment.

According to the regulator, the changes are intended to improve consumer protection by reducing the time non-compliant machines remain in use, while also providing greater clarity and certainty for operators on their obligations once an issue has been identified.

The announcement forms part of the Commission’s response to its third consultation on implementing reforms outlined in the 2023 Gambling Act Review White Paper, High stakes: gambling reform for the digital age.  

The White Paper set out a package of measures intended to modernise gambling regulation, strengthen safeguards and improve regulatory oversight across both land-based and online sectors.

The Gambling Commission said additional responses to the consultation will be published in the summer of 2026, once it has completed its assessment of stakeholder submissions, supplementary data and supporting research and evidence.

The regulator has not indicated that the new rules introduce additional penalties, but confirmed that failure to comply with removal requirements could expose operators to regulatory action under existing enforcement powers.

Regulators in other jurisdictions have also moved to tighten oversight of gaming machines. In Puerto Rico, the Gaming Commission began mandatory interconnection of route-based gaming machines in January 2026 to improve transparency and real-time monitoring of revenues and compliance.

Good to know

The Gambling Commission has progressively expanded its technical and compliance requirements for gaming machines in recent years, with a growing focus on faster intervention where equipment or operating standards present potential consumer risks

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