Betsson Group has completed a procurement digitalisation project in partnership with supplier Jaggaer, introducing a centralised source-to-pay system designed to improve governance, budget visibility and operational control across its international business.
The initiative forms part of Betsson’s broader efforts to strengthen internal controls as it continues to scale across highly regulated markets.
Operating in 24 jurisdictions, the operator said the program was launched to streamline procurement workflows, improve access to real-time information and reinforce compliance across purchasing and supplier management.
Following a formal request-for-proposal process, Betsson selected Jaggaer One to support its full budget-to-pay lifecycle. The implementation includes Jaggaer’s eProcurement, Contracts+ and Contracts AI modules, consolidating procurement activity into a single system and standardising processes across the organisation.
Fabio Palusci, Procurement Director at Betsson Group, said: “In our industry, speed and accuracy are essential. Ensuring strong internal controls and full compliance is a critical part of enabling sustainable growth.”
Palusci added: “Access to accurate, up-to-date data is fundamental for informed decision-making.”
According to Betsson, the project has delivered measurable operational outcomes. The platform now provides full budget traceability for more than €130m ($154m) in managed spend, covering over 6,000 purchase orders.
More than 2,000 active contracts have been centralised, while supplier onboarding has been formalised through structured workflows involving procurement and legal teams.
Supplier due diligence, security checks, and ongoing monitoring have also been strengthened through the digitised process, supporting regulatory obligations across Betsson’s operating footprint.
Bob O’Leary, SVP of Sales Europe at Jaggaer, said: “Working with Betsson Group has been characterised by strong collaboration from the very early stages of the project.”
O’Leary added: “The transformation demonstrates how structured governance, advanced digital tools and strong leadership can elevate procurement from a transactional function to a true business value enabler.”
Betsson said it plans to continue evolving its procurement framework, including exploring automation and AI-supported insights to improve efficiency.
Palusci noted that technology should augment, rather than replace, human decision-making, with the aim of freeing teams from repetitive tasks and allowing greater focus on strategic priorities.
The procurement upgrade follows Betsson’s Q4 2025 results, which showed continued revenue growth alongside margin pressure linked to higher gaming taxes and sustained investment in technology and operations across regulated markets.
Betsson operates across Europe, Latin America and other regulated jurisdictions, with 68% of its revenue now generated from locally regulated markets
