Brazil's Secretariat of Prizes and Betting (SPA), part of the Ministry of Finance, has issued an instruction outlining how operators must prevent self-excluded individuals from registering or accessing their platforms.
The measure is part of the country's expanding responsible gaming framework, following the regulation of sports betting.
Under the new rule, operators must verify every user's CPF, which is Brazil's individual taxpayer number, through the newly established Betting Management System before allowing a new account or the first login of the day and repeat the process at least every 15 days for all active users.
If the system returns the message "Blocked - Centralized Self Exclusion," the operator must block the account, notify the customer within one day and permanently close the account within three days.
Blocked users will also have two days to withdraw any remaining funds before operators are required to return them to verified bank accounts.
If that is not possible for any reason, balances must be held for 180 days and then transferred to Brazil's Student Financing Fund and to the National Fund for Public Calamities.
The instruction also prohibits targeted advertising or re-engagement with excluded users, ensuring that once a player opts out, no operator can contact them about re-entry in any forms.
Operators have 30 days from the instruction publication to implement these procedures and 45 days to verify their entire customer base against the exclusion list.
This follows an earlier SPA decision extending the deadline for operators to block access by social-benefit recipients, a measure issued recently, reinforcing the Ministry's push for consumer protection and market compliance.
Both measures were signed by SPA Secretary Régis Anderson Dudena.
Welfare recipients spent $647m on online betting in January alone, according to Brazil's federal audit court
