PointsBet has chosen Grafana Labs to help consolidate telemetry across its proprietary betting platform.
The technology from Grafana Labs, the company behind the Grafana Cloud platform, will allow PointsBet to gain a better oversight over its metrics, logs, traces, and profiles in a single open platform.
An AI co-pilot will be deployed that can assist with investigations and troubleshooting.
Saurabh Vyas, PointsBet Head of Site Reliability and Performance Engineering, said: “Observability used to mean drowning in dashboards, alert noise and waiting for someone else to tell you what’s on fire.
“We chose Grafana Cloud because it brings technology and commercial teams together on the single view building autonomous value streams — and Grafana Assistant means our engineers spend less time asking ‘what’s wrong’ and more time fixing it.
“It enables the shift from reactive firefighting to teams that genuinely own their services end to end and that helps us build a platform our customers can reliably bet on.”
The technology will also allow PointsBet to monitor service dependency maps, latency hotspots, and the customer impact of every change.
Anthony Woods, Grafana Labs Co-Founder, said: "Real-time platforms at scale are some of the hardest systems to operate — every component has to perform under pressure, and every signal matters when something goes wrong.
"PointsBet's engineering team has built a sophisticated platform, and we're proud to give their engineers the observability foundation they need to operate it. Open, AI-powered, and built to cut through complexity — that's exactly what Grafana Cloud is for."
In other news today, the Dutch Government will reassess the privatisation of its state-owned lottery.
Grafana Labs was originally founded in late 2014
