The Dutch gambling regulator, Kansspelautoriteit (KSA), has issued an official warning notice to Tulipa Ent Limited regarding compliance failures.
Tulipa was granted a Dutch licence in September 2022 for online casino games and operates two brands in the Netherlands under the names ComeOn and GetLucky.
The Kansspelautoriteit notice explains that following an investigation, it has determined the operator to be in violation of the Money Laundering and Terrorism Financing Prevention Act (Wwft).
Infractions include inadequate customer due diligence. It seems risk classifications are not being applied correctly, while processes supposed to monitor transactions and the origin of players' money are not being implemented properly.
The extent of enforcement is at this point limited, with the operator having been given between two to six months to comply with the Wwft.
At the end of those six months, the KSA would likely proceed with financial penalties or fines if the violations were not rectified.
The Malta-registered operator has also been admonished for failing to properly document unusual transaction reports in a timely fashion.
The terms of Tulipa's licence, which had sports betting added to it in 2024, state that upon registering an 'unusual transaction' as defined by the KSA, it has 24 hours to report it to the Financial Intelligence Unit.
According to the KSA report, Tulipa failed on this count on three occasions - for two of these instances, Tulipa disputes whether the circumstances fulfilled the criteria for a licence violation.
It is also claimed that Tulipa has not been adequately tailoring its Wwft training to different job levels of employees, something that could have contributed to the other reported compliance failings.
It has been reported that Tulipa may be related to the ComeOn Group, which operates Evoke's 888 brand in the Netherlands