Betty Gaming has been fined $120,000 in monetary penalties by the Alcohol and Gaming Commission of Ontario (AGCO) for failing to adhere to age verification and player eligibility requirements.
A total of 23 underage individuals were able to create accounts on the Betty Gaming platform, while nine managed to deposit funds and gamble on the site. The province’s gaming standards require operators to maintain “effective safeguards” to validate player eligibility before accounts are created.
"The legal age requirement is one of the most basic and important safeguards in Ontario's regulated gaming market. Young people must not be able to create accounts, deposit money or gamble online,” AGCO Registrar and CEO Dr. Karin Schnarr said.
“Registered operators are responsible for making sure their systems work before those systems go live. When those responsibilities are not met, we will take action to protect young people and uphold confidence in Ontario's regulated market."
The Ontario regulator was first notified of potential vulnerabilities in Betty Gaming’s age-restriction and player-eligibility controls in November 2025, relating to sections 3.01 and 3.04 in the Registrar’s Standards for Gaming.
Operators licensed in Ontario that are served a monetary penalty by the AGCO have the right to appeal the action to the Licence Appeal Tribunal, an adjudicative body which is independent of the regulator.
On 13 July, the AGCO suspended the lottery seller registration of Wholesale Smoke after identifying the convenience store’s possession of prohibited nicotine and erectile dysfunction products.
Wholesale Smoke also obstructed investigators from conducting two separate compliance inspections, while the AGCO previously cited the licensee for selling the prohibited products on 10 December 2025 and 4 March 2026.
The AGCO announced a series of reforms to its Break Open Tickets licensing framework, which introduced new licensing options, simplified reporting requirements and flexibility over ticket approvals
