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Caixa introduces Pix payments for lottery prizes

The new feature allows online lottery winners to receive smaller prizes directly into their bank accounts, while the bank also changes its credit card payment processor.

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Key Points
Caixa now allows winners of online lottery bets to receive prizes of up to BR2,428.80 ($430) through Pix
The feature is exclusively available for bets placed through the official Caixa Loterias website or app

Brazilian state-owned bank Caixa has introduced Pix payments for lottery prizes of up to BR2,428.80.

The new measure allows customers who place bets online to receive smaller winnings directly into their bank accounts.

The new option is available exclusively for bets placed through the official Caixa Loterias website or mobile app. Winners can request payment through the platform without visiting a Caixa branch or lottery outlet, provided the prize falls within the limit.

To claim a prize, customers must open the relevant section of the website or app, locate their winning bet and select the “Redeem Prize” option. They can then choose Pix as the payment method and enter the key linked to the account where they want to receive the money.

The status of the payment request can be monitored through the “My Bets” section.

The new payment method does not change the rules for prizes from bets placed in person. Customers who bought tickets at physical lottery outlets must still present the original winning ticket and an identification document containing their individual taxpayer identification number (CPF) at a Caixa branch.

Caixa has also updated credit card processing on its digital lottery channels as the brand tries to modernise itself to appeal to a younger audience. Recently, the operator of Brazil’s federal lotteries unveiled an update to its visual identity, the first in almost 30 years.

Customers can use cards issued by Caixa or other institutions on the Elo, Visa, Mastercard or American Express networks.

Good to know

Caixa planned to launch its own sports betting and online gaming platform before suspending and abandoning the 2026 rollout

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