The Australian Communications and Media Authority (ACMA) has published its quarterly report on interactive gambling compliance, covering the period from July to September 2025.
During this period, ACMA received 411 enquiries and complaints regarding online gambling services. Of these, 350 complaints (85%) were valid under the Interactive Gambling Act 2001 (IGA) and could be investigated. Complaints were distributed across the quarter, with 133 in July, 132 in August and 134 in September.
ACMA completed 29 investigations involving 30 gambling sites. Breaches were identified in 28 investigations, totalling 44 findings. These included 25 instances of providing prohibited interactive gambling services to Australian customers, 16 instances of providing unlicensed regulated interactive gambling services and 3 instances of advertising prohibited or unlicensed gambling services.
As part of enforcement and disruption measures, ACMA issued 20 formal warnings to operators found in breach. The agency also referred 71 websites to internet service providers for blocking and reported the same URLs to family-friendly filter providers for inclusion in restricted access tools.
Blocked websites included online casino platforms offering games such as poker, blackjack, roulette and slots, as well as wagering services without an Australian licence. Alternate domains created to evade previous blocks were also included.
Meanwhile, Crown Resorts returned to profit in FY25, while Crown Perth prepares to implement carded-only play on all EGMs from December 2025.
The report provides updated compliance data and encourages individuals to report online gambling services that may be operating in breach of the IGA.
Providing or advertising unlicensed interactive gambling services to Australian customers is prohibited under the IGA
