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Macau regulator dismisses ‘black box’ rumors, warns public of refund scams

Gaming authority says no irregularities found in casino equipment and urges disputes be handled through official channels.

1 min read
macau casino
Key Points
Regulator rejects online claims of casino “black box” manipulation
No abnormalities found in inspections of gaming equipment
Public warned about scams offering fake “bet refunds”

Macau’s Gaming Inspection and Coordination Bureau (DICJ) has once again pushed back against online rumors alleging the existence of so-called “black boxes” inside casinos, calling the claims unfounded and cautioning the public against falling for related scams.

The bureau said it had already clarified earlier this month that social media posts suggesting casino equipment was being manipulated were false. It reiterated that all gaming devices operating in Macau are subject to strict regulatory oversight and must comply with legal, technical and safety standards.

Before any electronic gaming equipment is deployed, it must pass independent testing by a third-party institution recognized by the regulator and receive official approval. The bureau also conducts routine inspections and spot checks to verify software versions, equipment integrity and random number generation systems. Authorities said no abnormalities or violations have been detected.

Officials also addressed online posts claiming that individuals who were allegedly cheated by “black boxes” were able to recover their gambling losses through unofficial channels. The bureau stressed that there is no factual basis for such claims and warned that these messages may themselves be part of fraudulent schemes.

The regulator urged the public not to trust or share unverified information circulating online. Any gambling disputes should be reported through formal channels, including on-site inspectors stationed at casinos. Those who suspect fraud are advised to stop any transactions immediately and report the matter to the Judiciary Police.

Industry representatives echoed the warning, noting that gaming equipment in Macau is produced by qualified manufacturers, independently certified and subject to ongoing regulatory monitoring. They urged the public to remain rational and cautious when encountering sensational claims online.

Good to know

All gaming equipment in Macau casinos must undergo independent third-party testing and regulatory approval before being put into operation

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