Macau's Gaming Inspection and Coordination Bureau (DICJ) has joined forces with the city's six casino concessionaires to strengthen efforts against illegal phone betting. As reported by local media, the move reinforces cooperation as authorities respond to increasingly concealed forms of unlawful gambling.
The meeting brought together representatives from the concessionaires' security, human resources, operations, and public relations departments to review existing prevention measures, reporting mechanisms and employee training initiatives.
According to the regulator, advances in technology have made certain illegal betting practices more difficult to detect, creating new challenges for casino floor management and compliance teams. DICJ stressed that it will continue taking a zero-tolerance approach toward all forms of illegal betting, including phone betting conducted within casinos.
The bureau said it has maintained close cooperation with Macau's Judiciary Police through regular coordination meetings, intelligence sharing, and joint enforcement operations. These collaborative efforts have supported investigations into multiple cases and helped curb the spread of illegal gambling activities.
During the meeting, casino operators shared best practices for identifying and preventing unlawful behavior. These included the use of surveillance systems, enhanced floor patrols, employee training programs, detection guidelines, and incentive mechanisms encouraging staff to report suspicious activities.
DICJ commended the industry's ongoing cooperation and encouraged operators to further strengthen procedures for prevention, identification, and reporting. The regulator also called for expanded staff training and greater public awareness efforts to ensure patrons understand the rules governing casino conduct.
Looking ahead, DICJ said it will continue working closely with law enforcement agencies and concessionaires through regular communication, information exchange and coordinated enforcement actions.
Illegal phone betting, commonly referred to as "telephone betting," involves placing wagers remotely from inside casinos through unauthorized channels, bypassing Macau's regulated gaming system