Leadership, Entrepreneurship & Creating WOW Moments
Global Gaming Insider's Mariya heads to London's West End to meet Simon Thomas, Executive Chairman of The Hippodrome Casino. They discuss Simon's career journey, from working as an analyst in the City to taking over the family bingo business and later building The Hippodrome into one of the UK's most iconic entertainment venues. They also explore what leadership has taught him, creating a workplace culture where people thrive, leading through periods of uncertainty, the importance of never standing still, and how creating memorable customer experiences has shaped the success of The Hippodrome. They also discuss why Simon has become one of the West End's biggest advocates and what still gets him excited about coming to work every day.