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Panama Lottery launches in-house platform

The state lottery introduced its own technology system after a supplier disruption affected prize processing operations.

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Key Points
Panama’s National Lottery launched an internal platform for Lotto and Pega 3 operations
The move followed the unexpected disconnection of a third-party technology provider
Authorities extended ticket validity periods to protect affected players

Panama’s National Lottery of Charity (LNB) has launched its own proprietary technology platform.

The tool is aimed at guaranteeing the processing and payment of prizes linked to its electronic lottery products Lotto and Pega 3.

According to the institution, the new infrastructure was developed internally after an unexpected service interruption involving the third-party provider previously responsible for supporting the lottery’s technological operations. 

The disruption reportedly affected the normal flow of lottery transactions and prize validation processes, prompting the state lottery to assume full technical control over the system.

The newly implemented software allows the LNB to independently manage betting data, validate draws and oversee transaction monitoring without relying on external operators. Authorities described the measure as part of efforts to strengthen transparency, operational autonomy and consumer protection within Panama’s regulated lottery sector.

As part of the transition, the lottery also officially extended the validity period of winning tickets from draws held during March and April 2026, ensuring that players would not lose the right to claim prizes because of the technical disruption.

Prize payments are currently being processed gradually through the institution’s collection points and customer service network while technical teams continue stabilizing operations nationwide.

The LNB stated that administrative staff and technology teams remain working together to address accumulated payment requests and normalize service across all agencies in the country. The development comes as gambling regulation and responsible gaming measures continue advancing in Panama.

Recently, the country’s National Assembly approved Bill 403 during its third legislative debate, introducing new responsible gambling rules including biometric identity verification requirements for digital gambling platforms.

The legislation also strengthens restrictions on gambling advertising and underage participation in betting activities.

Good to know

Panama’s new responsible gambling law also prohibit gambling promotion across media, social media and sports while introducing fines that can reach up to 10% of operator revenues

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