Sky City Acoma Casino Hotel has signed a deal with Quick Custom Intelligence to use the QCI Resorts technology for its operations.
QCI Resorts oversees hotel management, food and beverage, marketing, player development, loyalty, analytics and integrated gaming systems from one platform.
This allows management from various teams to track business performance across multiple sectors at once.
Dennis Amos, Sky City Acoma Casino Hotel CFO, said: “From both an operational and financial perspective, the ability to securely operationalize AI within the casino environment represents one of the most significant technology advancements we have seen in years.
“QCI Resorts provides a practical path toward AI-assisted resort operations while maintaining the governance, security, and operational controls required in gaming.
“The platform’s ability to deliver actionable intelligence through natural language interaction is particularly compelling.”
Sky City Casino Hotel has over 550 slots, live tables, bingo games and 120 rooms from its location in New Mexico.
Andrew Cardno, QCI Co-Founder and CTO, said: “For decades, the hospitality industry has pursued the vision of a unified platform through integration.
“QCI Resorts represents a fundamentally different approach. It is not an integration platform for resort systems. We're excited to partner with Sky City Acoma Casino Hotel as they help define the future of resort operations.
“The future will belong to operators running on unified intelligence systems, not collections of disconnected software. Sky City Acoma is helping define what that future looks like.”
Earlier this year, Rush Street Gaming made a similar deal with QCI for its Enterprise platform.
Rush Street Gaming operates casino properties across multiple US jurisdictions, including Pennsylvania, Illinois, Virginia and New York.
Sky City Casino Hotel is owned and operated by Acoma Business Enterprises, part of Pueblo of Acoma
