Casino Plus has strengthened its player protection framework by securing a PHP 1bn surety bond, positioning the move as a financial safeguard for customers amid rising living costs and increased scrutiny of online gaming platforms.
As reported by local media, the bond, issued by Philippine First Insurance Co. Inc., provides a financial backstop in case the company is unable to return confirmed player deposits or verified account balances. The platform said the guarantee reinforces accountability and ensures operations are conducted within a regulated environment under the oversight of the Philippine Amusement and Gaming Corp. (PAGCOR).
Chief Executive Officer Evan Spytma described the bond as a concrete demonstration of the company’s commitment to financial discipline and transparency.
“Our PHP 1bn surety bond is proof that we take player protection seriously. It reflects our commitment to operating with financial discipline, transparency, and accountability,” Spytma said.
Casino Plus first introduced the surety bond last year, stating that it complements existing compliance measures, including know-your-customer verification systems, financial safeguards, customer support infrastructure and responsible gaming policies aligned with PAGCOR’s Responsible Gaming Code of Practice.
The company noted that Filipinos have become more cautious with discretionary spending due to economic pressures, making consumer trust and regulatory compliance increasingly important. Rather than relying on short-term promotions, Casino Plus said it is prioritizing long-term player confidence.
Spytma emphasized that online gaming should remain a form of entertainment rather than a source of income or financial relief. “Entertainment should light up a moment, not consume a life,” he said.
Casino Plus added that it will continue enhancing its platform safeguards and responsible gaming systems as part of its broader commitment to consumer protection and sustainable operations.
The surety bond covers verified player deposits and balances in the event the company fails to meet its financial obligations
