Lithuania’s Gambling Supervision Service has identified a customer-registration breach at a casino operated by UAB Olympic Casino Group Baltija but declined to impose a sanction after the company corrected its procedures.
The finding followed a scheduled inspection of the property. Inspectors determined that customers who left the casino and returned later were not always entered again in the venue’s customer registration log.
Some customers re-entered after periods ranging from 43 minutes to eight hours and 56 minutes without being registered for a second time. The regulator found that this breached Article 9(9) of Lithuania’s Law on the Prevention of Money Laundering and Terrorist Financing.
Olympic Casino Group Baltija’s General Director was found responsible for the violation. Following the inspection, the operator revised its procedure for identifying, verifying and registering casino customers.
The updated rules specify the limited periods during which a returning visitor does not need to be registered again. Olympic Casino established exemptions for breaks of 15 and 30 minutes and defined the conditions governing their application.
The supervisory authority conducted an additional inspection of the revised procedure and concluded that the changes met applicable legal requirements and the principles of reasonableness and proportionality. It said the clearer limits should help prevent potential misuse.
No financial or other sanction was imposed. The regulator classified the matter as a minor violation after considering that Olympic Casino had resolved the issue, no evidence suggested intentional conduct and no aggravating circumstances were identified.
The company was warned that sanctions could be imposed if it commits the same minor violation again within one year.
The decision comes as Lithuania’s gambling market continues to grow, driven primarily by remote products. Total GGR increased 16.8% to €153.6m ($178m) during H1 2026, with online revenue rising 25% to €119.9m. Land-based GGR, by comparison, declined 5% to €33.7m.
The revised procedure permits registration exemptions for breaks of 15 or 30 minutes under clearly defined conditions